ICW Group, with offices in London, Belfast and South Shields, operates across the UK, providing high quality building warranties and building control services
The company has earned an enviable reputation as a reliable partner for builders, developers, brokers and owners. In addition to providing Level A warranties, ICW offers CICAIR Approved Building Control services to customers in England and Wales, presenting an on-site point of contact for the duration of a project.
One of ICW’s core strengths is providing top-notch customer service. With a focus on providing a flexible service to homebuilders and developers to ensure tailored solutions for every project, ICW works hard to provide unparalleled customer service.
As part of ICW’s ongoing commitment to providing excellent levels of customer service, the company has also launched a new website. The new site features a modern new design and includes information about their expanded range of services, including structural warranties for new homes, commercial and mixed-use warranties, high value projects and building control services. Site visitors can request a full quote for their project needs. Also featuring a live chat option, the website offers customers a convenient way to contact the ICW team with any questions.
In line with their continued investment in digital platforms, ICW recently introduced an exclusive Client Portal, which allows clients and brokers to manage site documents in one place securely online. The ICW Customer Portal has proven to be particularly beneficial to ICW and its customers since its introduction, streamlining information processes and enabling many on-site efficiencies – this is just one of the many ways ICW continues to go above and beyond for its customers and partners.
ICW Technical Services has been granted Chartered Building Consultancy status
ICW Technical Services, the surveying division of the ICW Group, has achieved Chartered Building Consultancy status from the Chartered Institute of Building. Becoming a licensed construction consultancy reinforces ICW’s commitment to providing high standards of quality and professionalism to its clients.
The CBC program has been operating for over 20 years, ensuring that organizations providing consultancy services in the built environment sector are managed competently and professionally. Membership of the program requires the highest qualifications and training standards for all employees engaged in any aspect of construction management and surveying, ensuring a professional approach at all levels of the organization.
Aaron McCarten, Chief Operating Officer at ICW Group, said, “We are delighted to have achieved this recognition from CIOB and appreciate the value that CBC status adds to our business. ICW is proud of the high levels of service provided as we continue to invest in the development of our staff. This achievement is a tremendous step forward for our group.
ICW recently joined the CIOB Training Partnership program
ICW also recently joined the CIOB Training Partnership program to support its long-term L&D strategy, where the company aims to help all employees achieve their professional development goals. ICW already has a number of employees progressing towards Chartered Membership and several staff members have taken courses through the CIOB Academy.
Nick Cuffe, Director of Operations at ICW Technical Services, says: “As a CIOB Chartered Fellow, I am an advocate for lifelong learning. I am extremely proud that all of our surveying staff hold or are working towards CIOB recognized qualifications, and we have now been accredited with CBC status. This will provide assurance that we can deliver high levels of professionalism and service to our clients.
ICW currently works on many development projects across the UK, providing competitively priced structural guarantees and building control services for residential, commercial and social housing developments.
If you would like a quote for building guarantees or building control services for your next project, please contact our team on [email protected] or visit our website for more information at www.icw. co.uk.
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Tel: +44(0) 208 0991 393